Privacy Policy

Privacy Policy for Higher Med

Effective Date: 01/01/2024

At Higher Med, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information, including details about our text messaging practices, in compliance with all applicable laws and regulations.

1. Collection of Information

When you interact with Higher Med, we may collect the following types of information:

• Personal Information: Your name, email address, phone number, and other details      you provide when registering for services or opting into text messaging.
• Text Messaging Data: Information related to your consent and participation in our SMS communications, such as your opt-in date and preferences.

2. Use of Information

We use the information we collect for the following purposes:

• To provide you with personalized care and services.
• To communicate with you regarding appointments, health updates, promotions, and relevant clinic information via text messages.
• To improve our services and enhance your experience with Higher Med.

3. SMS Consent and Opt-In Data

By providing your phone number and opting into text messaging, you consent to receive SMS communications from Higher Med. We adhere to the following SMS consent policies:

• Clear Opt-In Process: You will only receive text messages after explicitly      opting in via our intake paperwork or digital intake forms.
• Opt-Out Option: You can opt out of SMS communications at any time by replying "STOP" or contacting us directly at highermedct@gmail.com.
• No Third-Party Sharing: Your text messaging opt-in data and consent will not be sold, shared, or disclosed to any third parties.

4. Protection of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage and encryption of data.
• Regular audits to ensure compliance with privacy standards.
• Annual training of all Higher Med staff to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA)

5. Third-Party Service Providers

We may use trusted third-party vendors to support our operations, such as SMS platforms, but these providers are contractually obligated to safeguard your information and are prohibited from using it for any other purpose.

6. Your Privacy Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw your consent for SMS communications at any time.
• Request information about how your data is used and stored.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us by phone (at 959-900-8206) or email (highermedct@gmail.com).

By using our services or opting into SMS communications, you agree to this Privacy Policy. Thank you for trusting Higher Med with your health and privacy.

 
Higher Med 

53 Whiting St.

Plainville, CT 06062 

Higher Med Online SMS Terms & Conditions

Effective Date: 1/1/2024

Thank you for choosing Higher Med. By enrolling in our SMS communication services, you agree to the following terms and conditions. Please review this document carefully.

1. Purpose of SMS Communications

Higher Med uses SMS communication to provide timely and convenient appointment reminders. Promotional texts, if sent, will not exceed bi-weekly frequency.

2. Opt-In Process

You can opt into our SMS communication services in the following ways:

• Website Form: Enter your information into the secure form provided on our website.
• Written Consent: Provide written consent during your initial visit by      completing our intake paperwork.

By opting in, you consent to receive SMS messages from Higher Med for appointment-related communications and occasional promotional updates.

3. Messaging Frequency

• Appointment Reminders: Messages will be sent based on your upcoming scheduled appointments.
• Promotional Texts: Promotional messages will not be sent more frequently than once every two weeks.

4. Fees and Charges

Higher Med does not charge any fees for SMS communications. However, standard messaging and data rates may apply, depending on your mobile carrier and plan. Contact your carrier for details.

5. Opt-Out Process

You can opt out of SMS communications at any time by:

• Replying "STOP" to any message you receive from Higher Med.
• Calling Us: Contact us at 959-900-8206.
• Emailing Us: Send a request to highermedct@gmail.com.

Once you opt out, you will no longer receive SMS messages from Higher Med.

6. Privacy and Data Protection

Your privacy is important to us. Higher Med will not sell, share, or disclose your SMS consent or data to any third parties. For more information, please refer to our Privacy Policy.

7. Support and Assistance

For help or questions regarding our SMS services, you can:

• Reply "HELP" to any message you receive.
• Contact Us Directly: Call 959-900-8206 or email highermedct@gmail.com.

8. Changes to Terms & Conditions

Higher Med reserves the right to update these terms and conditions. Any changes will be communicated through our website or via SMS. Continued use of our SMS services constitutes agreement to the updated terms.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please reach out to us at:

Phone: 959-900-8206
Email: highermedct@gmail.com

Thank you for trusting Higher Med for your health and wellness needs.